Effective Date:

At Bilal Electronics, we strive to provide high-quality products and excellent customer service. If you’re not completely satisfied with your purchase, we offer a straightforward return and refund policy.

1. Free Shipping

We provide free shipping on all orders within Pakistan. Enjoy the convenience of shopping with no additional shipping costs!

2. Return Period

You have 15 days from the date of delivery to return your items for a refund. To be eligible for a return, the following conditions must be met:

  • Items must be in their original condition, unused, and in the original packaging.
  • Proof of purchase, such as a receipt or order confirmation, must be provided.

3. How to Initiate a Return

To initiate a return, please follow these steps:

  1. Contact Us: Reach out to our customer service team at [Insert Email Address] or [Insert Phone Number] to request a return authorization.
  2. Prepare Your Package: Carefully pack the item in its original packaging, including any accessories, manuals, and documentation.
  3. Ship Your Return: Send the package to the address provided by our customer service team. Please note that you will be responsible for the return shipping costs, unless the item is defective or damaged.

4. Refund Process

Once we receive your returned item and verify its condition, we will process your refund within [insert timeframe, e.g., 7-10 business days]. Refunds will be issued to the original payment method used at the time of purchase. Please note that shipping charges are non-refundable.

5. Exceptions

Certain items are not eligible for return, including:

  • Opened software or electronic products.
  • Gift cards or downloadable content.
  • Items marked as final sale.

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 48 hours of delivery. We will arrange for a replacement or a full refund at no additional cost to you.

7. Changes to This Policy

We may update this Refund and Returns Policy periodically. Any changes will be posted on this page, and we encourage you to review it regularly.

8. Contact Us

For any questions or concerns regarding our Refund and Returns Policy, please contact us at:

Bilal Electronics

Thank you for shopping with Bilal Electronics! Your satisfaction is our priority.